Integreat is a local and multilingual integration platform for immigrants that can be used in any municipality without the involvement of the IT department.

---

LHM has been using Integreat as a software-as-a-service since February 2020. The Integreat Munich platform provides refugees and new immigrants with multilingual initial information to help them arrive in Munich and welcome them - both via the free and offline Integreat app (download via Google Play Store or App Store) and at integreat.app/muenchen/. The overview of Munich's offerings is also a great help for full-time staff and volunteers.

Open Source Sabbatical

We awarded the first Open Source Sabbatical in the first half of 2025 to the integreat-chat project to integrate a chat service into the Integreat app.
The integreat-chat uses a large language model to answer questions based on the content of the Integreat app. For incoming requests, the system generates suggested answers for the human agents in our Zammad.